Submagic

Hello, I paid $99 USD on September 15, 2026 for a Submagic subscription. The payment was successfully processed and I have received the invoice/receipt. However, my Submagic account is still showing “Trial Plan”, and the paid features have not been activated. I have already contacted customer support and confirmed that my intention was to purchase a Submagic subscription, not Thumbmagic. Could you please help activate the subscription I already paid for on my Submagic account? Thank you.

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AI Auto B-rolls can not be collected or after collection jumping into a wrong section.

For long-form videos, the current AI Auto Edit workflow applies a default combination of AI tools and charges credits before users can choose which features they need. Please add a setup screen before generation where users can select: The amount or frequency of B-roll Transitions Captions Auto-zooms Sound effects Images and GIFs Silence and filler-word removal Other AI editing features Credits should be calculated and charged only for the selected tools. Alternatively, allow users to save the complete editing configuration from a previous video as an AI Auto Edit preset. This should be different from custom themes, which control only the visual style. For example: 80% B-roll + limited transitions + captions + no auto-zooms + no sound effects This would make credit usage more transparent, prevent credits from being spent on unwanted features, and make Submagic more practical for long-form videos.

Request for 2 features: Ability to add text callouts and overlays to videos - useful for long and short form Ability to add voice overs in the editing suite so we can create VO based reels

i have using the Sub-magic for 4 months it was great using it. it save mine and my clients time so much. the reason i bought the sub-magic is i can edit 50 videos per month that is the only reason. but i did not expect from the sub-magic team to become money hunger like other Tools such Higgsfield. yes you guys now change in to credits ? wow that is super annoying every time i change the Ai broll percentage it consumes credits ? if it go like i cant even edit more than 10 videos for month. the changes you guys brought It only makes the user Disappointment. i wish to bring back the old version of 50 videos per month kind regards mohamed

It would be great to download post analytics in order to further analyse and focus on what is getting a lot of attention. Having the numbers from each platform would be helpful

I'd really love to be able to customize the captions styles more, or if there were more templates available to choose from. For example, the Tracy style is great, but the brightness on highlighted words is too much and makes it hard to read the word, even when you remove all shadow. White brightness on white text is just not ideal. Also a template where they highlight/color word by word instead of a single word/entire line. It's the best app I've tried, just a bit limited on design/custom options. :)